Job Description:
The role of a Quality Assurance Engineer involves preparing test cases and performing testing to ensure the product meets 100% quality assurance parameters.
Key Responsibilities:
* Understand test requirements and design test cases for the product
* Author test planning with knowledge on business requirements and corresponding testable requirements
* Implement Wipro's way of testing using Model based testing and achieve efficient test generation
* Ensure peer-reviewed test cases with minimal rework
* Work with development team to identify and capture test cases, ensure version control
* Set criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)
* Automate test life cycle process through vb macros, scheduling, GUI automation, etc.
* Design and execute automation framework and reporting
* Develop and automate tests for software validation by setting up test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases
* Ensure test defects raised are as per norm defined for project/program/account with clear description and replication patterns
* Detect bug issues and prepare file defect reports and report test progress
* Design and timely release of test status dashboard at the end of every cycle test execution to stakeholders
* Provide feedback on usability and serviceability, trace result to quality risk and report to concerned stakeholders
* Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution
* Ensure good quality of interaction with customer w.r.t email content, fault report tracking, voice calls, business etiquette, etc.
* On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository
* Updates of accurate efforts in eCube, TMS and other project-related trackers
* Timely Response to customer requests and no instances of complaints either internally or externally
Performance Parameters:
* Understanding test requirements and test case design of the product: Ensure error-free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros
* Execute test cases and reporting: Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score