Better Brands 3PL Burleigh Heads, Queensland, Australia
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COO and Director at Sprout Organic Nutrition
At Better Brands 3PL, we deliver high-performance third-party logistics solutions for some of Australia’s most progressive consumer brands. Our clients rely on precision, reliability, and responsiveness—and our warehousing operations are at the centre of that promise.
We are seeking an experienced Warehouse Manager to lead our Burleigh-based facility. This role is responsible for overseeing all aspects of warehouse operations including inventory management, order fulfilment, staff supervision, and compliance. The ideal candidate will bring a systems-driven mindset, strong leadership capability, and a focus on continuous improvement.
Objectives
* Ensure all warehouse operations run efficiently and in line with client SLAs, safety standards, and company KPIs.
* Lead, coach, and manage a team of warehouse staff to achieve high standards in accuracy, speed, and service delivery.
* Oversee the use of warehouse management systems (WMS) and reporting tools to track inventory, orders, and operational metrics.
* Identify and implement continuous improvement opportunities across layout, workflow, and logistics coordination.
* Act as a key operational contact for internal teams and external logistics providers.
Responsibilities
* Supervise warehouse activities including receiving, storage, picking, packing, dispatch, returns, and inventory control.
* Schedule resources effectively and monitor daily workflows to maximise efficiency and minimise downtime or overtime.
* Maintain high standards of safety, cleanliness, and compliance in all areas of the warehouse.
* Coordinate freight movements and manage relationships with transport providers to ensure timely delivery.
* Perform regular audits and stock checks to ensure inventory accuracy and operational integrity.
* Analyse performance data and provide reporting to support management decision-making and operational reviews.
Skills and Qualifications
* 3+ years experience in a warehouse lead role managing hourly employees
* Proficient knowledge of WMS type and inventory Management systems
* Excellent problem-solving skills and leadership qualities
* Ability to work with all levels of company staff
* Comfortable delivering frequent direct written and oral feedback
* Forklift operator licence (optional)
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
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