Job Title Job no: 501755Work type: Full Time PermanentLocation: VIC, ACT, NSW, QLDCategories: Analysis Play a pivotal role in shaping and establishing a new Shared Services function, ensuring its success from the very start! This newly created position will see you play a pivotal role in shaping and establishing a new Shared Services function, ensuring its success from the very start.In support of the Continuous Improvement and Transformation Manager in assessing existing workflows, identifying areas for improvement, and implementing solutions to streamline operations. The Organisation Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue firefighting services at Australia's busiest airports. The Role & The Team The Shared Services function is a core component of the wider Chief Operating Officer division and provides the 'engine' of many critical processes and specialist skills that enable the organisation to deliver on its purpose.A key objective of Shared Services is to deliver streamlined, essential processes as a minimum viable product (MVP), minimizing costs while maximizing efficiency. Through data and process analysis and documentation, collaboration with stakeholders, and continuous evaluation, you will assist to drive positive change across the organisation to achieve the MVP position.In addition, you will facilitate and communicate change management initiatives related to process improvements, ensuring smooth transitions and minimising disruptions. Minimum Requirements Experience in business process design, modelling, mapping and documentation ideally in large scale organisations, delivering continuous improvement and positive change. Strong written and verbal communication skills, with a proven ability to communicate with both business senior executives, internal and external stakeholders and to escalate issues appropriately. Strong interpersonal, consultation and facilitation skills, both face-to-face and in remote working situations. Solid analytical thinking and problem solving with proven ability to think both strategically and tactically. Minimum 5 years' experience working in business process analysis in a large complex environment. Security Clearance To be eligible to apply, you must be an Australian citizen or permanent resident.Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process. To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 27 November 2024. Advertised: 15 Nov 2024 12:00 AM AUS Eastern Daylight TimeApplication close: 27 Nov 2024 11:55 PM AUS Eastern Daylight Time #J-18808-Ljbffr