Customer Service Officer - are you looking for a career on the Gold Coast? Join this leading bank
Your new company
Are you passionate about delivering exceptional customer experiences? Do you have a knack for managing customer accounts and lending processes? We want you to be part of our dynamic digital banking team!
Your new role
We're looking for a skilled Customer Service Officer to join our team on the Gold Coast. This is a permanent position, offering an annual salary of $72,000.
Key Responsibilities:
* Provide outstanding customer service to our valued clients.
* Manage customer accounts with precision and care.
* Assist customers with home loans and lending solutions.
* Provide clear and accurate information about our home loan products and services.
* Collaborate with cross-functional teams to ensure a smooth and efficient customer journey.
* Uphold compliance with all regulatory requirements and maintain confidentiality.
What you'll need to succeed
* Previous experience in customer service.
* Proven expertise in managing customer accounts.
* A strong background in home loans and lending.
What you'll get in return
* Be part of a collaborative, supportive, and innovative team.
* Opportunities for professional growth and development and contract extension
* Competitive salary
* Hybrid role
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.