We're looking for a Retail Sales & Service Manager to join our growing team to help us serve the needs of our 35,000 customers and counting.Hobart, Launceston or Devonport based with options to work from home (hybrid).Permanent role with work-life balance.Potential to earn up to a 10% bonus!We're different to the othersWe put people at the heart of banking, helping Tasmanians realise their dreams through home ownership and financial security.Established more than 150 years ago, we are the nation's longest-operating customer-owned bank. We're truly Tasmanian, and the profits we make go back into the business, not to shareholders, so that we can continue to deliver on our promise of competitive products and personal service to our customers.Over the years we've remained true to our original purpose of getting Tasmanians into homes. We see years more growth ahead and we plan to do that right here in Tasmania. To help us achieve this, we're looking for talented, passionate people to come join our expanding team.So, how will you contribute to our mission?In this role you willlead our statewide retail banking sales and service team (retail stores and call channel) to delight our customers with the delivery of superior sales and service, which seamlessly meets their complete financial needs, positioning us as the Bank of choice for all Tasmanians.We are looking for someone who Lives it, Loves it and Owns it in-line with our organisational values and behaviours. You'll have the ability to develop, coach and lead our retail banking sales and service team, partnered with your sound knowledge in all aspects of retail banking sales, including retail stores and call channel, and the ability to build strong mutually beneficial relationships at all levels across the organisation and externally.For a copy of the position description,please visit our websitewww.bankofus.com.au/careersSince we've been around for a while, (since 1870) we know how to treat our people right. You'll love working with us and experiencing a great work-life balance, with highly flexible arrangements, professional development, and a positive organisational culture that recognises and rewards contributions. To find out more, visithttps://bankofus.com.au/evpRemuneration for the role will be negotiated with the preferred candidate commensurate with qualifications, skills and experience.Does this sound like you? We'd love to hear from you!For more information, please contact Brooke Batchelor, our Head of Retail, on 03 6335 7*** or you can email People & Culture ****** apply, submit your applicationusing the 'Quick apply' button. Your application should includean up-to-date resume and a covering letter addressing the key selection criteria for the role. Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr