Casual employment opportunity for a Customer Service Team Member in Brisbane
About Us
Canon Business Services ANZ is a market leader in Business Process Optimisation and IT services, helping organisations optimise, automate and transform their operations.
We work collaboratively with customers to deliver bespoke solutions that meet and exceed their business needs, overcoming challenges and freeing them up to focus on what sets them apart.
Our dedicated customer focus and agile approaches have earned us the trust of industry leaders.
We're committed to delivering exceptional service management experiences that help customers stay ahead.
About the Role
This role involves working in a fast-paced team environment on a client's site, focusing on efficiently handling and sorting mail, ensuring accurate distribution and timely delivery within the organisation.
* Daily mail and courier management
* Handling and resolving customer phone and email enquiries
* Maintaining office equipment, supplies and stationery
* Maintaining database and updates of presentation
* Courier bookings and lodgements with various courier companies
* Ad hoc administration and duties
About You
To be successful in this role, you should display a positive 'can-do' attitude and be a highly reliable individual.
You should have a keen eye for details, excellent administrative, time management and organisational skills, and a desire to deliver and exceed client expectations.
Key Skills and experience include:
* Strong communication and customer service skills
* Ability to work under pressure to achieve stringent service standards
* Previous customer service experience highly regarded
* Good knowledge of MS Office and ability to quickly learn new technology
In return, you'll have the opportunity to join a global brand committed to investing in its people's learning and development.
We believe in the power of an inclusive and diverse workforce, and we're committed to making a strong contribution to our broader community.
We offer flexible working arrangements and a range of benefits, including opportunities for career growth and professional development.
All applicants must be eligible to work in Australia at the time of application.