New opportunity to step into the role of General Manager, and lead our Melbourne Central team through the provision of leadership & strategic guidance Full Time position based at UniLodge Melbourne Central Leadership and strategic responsibilities including leading a small team Join a business with genuine focus on learning & development opportunities Step into a fast-paced, vibrant environment as a General Manager based at UniLodge Melbourne Central. You will join an industry market leader in student accommodation and shall contribute to achieving our vision, “To build inclusive communities for inspired living”. We’re on the lookout for an experienced senior operations manager who will lead a small frontline operations team to achieve excellence and deliver outstanding experiences for our student residents and visitors. Your ability to lead and motivate a team, implement strategic plans, and maintain strong relationships with stakeholders will be vital to the success of our operation. Your leadership skills will help to support the growth and ongoing development of your team, and will empower them to champion fostering a safe, secure, and healthy living environment for all students. YOUR RESPONSIBILITIES Your responsibilities as General Manager will include but not be limited to: Ensure student wellbeing is prioritised at all times Be thoroughly familiar with our Operating Agreements and to manage the property as per the management agreement and all associated Key Performance Indicators (KPIs) Establish and maintain constructive and productive working relationships with the client, head office, operations team, student residents and other relevant stakeholders. Manage and optimise the financial return, and the overall financial performance of the property as outlined in the Financial Model/Budget Maintain the property to the highest level of cleanliness and presentation as would be expected of a professional property management company Pro-actively maintain the building’s fit-out and the standard of its equipment Provide overall leadership, guidance, and direction to develop a team of high performing staff In the absence of the General Manager Portfolio act as their delegate WHAT WE ARE LOOKING FOR: Must hold a valid VIC Agent’s Representative Certificate (minimum) Experience in the Purpose-Built Student Accommodation (PBSA) sector Strong knowledge of the Residential Tenancy Act Demonstrated experience in leading and managing a team Effective verbal and written communication skills with staff, owners, residents, and contractors National Police Check (completed within last 3 months), at your own cost State Working with Children’s Check, at your own cost Unrestricted work rights in Australia WHY JOIN US Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this. Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc. HOW TO APPLY If you are a skilled and results-driven professional with a proven track record in operational management, we would love to hear from you. Click ‘Apply’ and follow the prompts.