Additional Information Job Number 25054967 Job Category Administrative Location Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP (https://www.google.com/maps?qSheraton%20Grand%20Sydney%20Hyde%20Park%2C%20161%20Elizabeth%20Street%2C%20Sydney%2C%20New%20South%20Wales%2C%20Australia%2C%202000) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Sheraton Grand Sydney is seeking an Executive Assistant to the General Manager who shares a passion for delivering an unrivalled level of service. You will need to be highly motivated in an environment where exceeding the expectations of our customers is the minimum standard. As Executive Assistant, you will be responsible for providing the General Manager with secretarial and administrative support. Key responsibilities of this role include but not limited to: - Provide secretarial and administration support to the General Manager whilst maintaining the strictest confidentiality in all matters. This includes all internal hotel matters directed to the General Manager; - Investigate and respond to guests and questionnaires in need of reply within 48 hours of receipt. Liaise with department heads in relation to necessary follow-up on queries, deadlines, requests and special functions instigated by the General Manager - Make reservations for VIP guests and ensure their arrival and specific requests are communicated to the relevant departments. All booking requests must be actioned and replied to within 24 hours of receipt. The successful candidate will possess: - Minimum of 2 years of administrative experience in a similar capacity - Rooms division experience in a hotel environment will be highly regarded - Desire to innovate and progress - Must possess solid organizational skills and the ability to multi task - Advanced verbal and written communication skills - Must have full working rights In return we will provide - Discounted accommodation and food and beverage at Marriott International worldwide - Training and development opportunities - Discounted parking - Rewards and recognition program Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.