We are now seeking passionate, energetic and motivated people to join our growing Avis Budget Group enterprise. We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
About the Role
You will be the face of our brand, interacting with customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.
Key Responsibilities:
* Establishing customer car rental needs by actively listening
o Reviewing ABG's various add-ons and services to determine what best suits the customer
o Communicating rental procedures and guidelines effectively
o Completing rental bookings in a timely, efficient and accurate manner
o Answering customer questions and inquiries
Perks You'll Get
* Hourly pay + loadings + commission incentives
* Wellbeing program including life insurance, discounted health insurance and superannuation options
* Access to Perkbox - discounts and offers with hundreds of retailers and big brands
* Employee discounts on car rental across Avis Budget Group
* Employee Assistance Program (EAP) provided by Converge – 24/7 support for mental health and wellbeing
* Full training provided to help you achieve your goals and reach your potential
What We're Looking For
* A valid driver's license is required
* This is a casual position that requires a minimum availability of 3-4 days per week
* Ability to work in a fast-paced environment while delivering exceptional customer service
* Previous experience within retail, hospitality, customer service, sales or similar roles
* Ability to follow procedures and adhere to company guidelines and standards
* Comfortable learning and using various computer systems to accurately input rental information
About Us
At Avis Budget Group, you will be joining a team of 25,000 driven people performing with purpose. Together, we're moving the future of transportation forward with innovative, customer-focused solutions.
Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
We embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.