About the role:
This role as the SOD Offer will be required to manage the inflow of Inbound (incoming orders and enquiries) requests. All inbound and outbound request/workflow need to be managed in a strong and timely manner to ensure all requests are processed within tight perimeters to promote smooth transition of order processing.
Duties and Responsibilities
* End to end order management process
* Align with internal stakeholders (Supply Chain, Logistics, and account/product managers) to ensure stock availability meets the customer's delivery requirements.
* Ensure daily tasks including Booking responses are processed by the end of the day.
* Ensure all week/end of month sales targets are finalized by required closing dates. This may require out of business hours work to close all last minute processing for on-time delivery.
* Identify and build strong stakeholder relationships with technical, sales team and customers through the business.
* Reporting back to team leader/manager in regards to outstanding tasks and escalating where necessary.
About You
* Preferred exposure in the FMCG industry (desirable)
* MS Office suite at intermediate or higher
What's in it for you?
* Competitive salary
* Generous discount on company products
* Access to discounts and special promotions with retail partners
* Access to wellbeing platform
* Heavily discounted gym membership
* Onsite parking