As our highly valued Branch Manager, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.Key Responsibilities:Customer Service: Ensure a positive experience for customers by addressing complaints, resolving issues, and answering questions or concerns.Operations Management: Oversee day-to-day branch operations, ensuring compliance with banking regulations and policies. Manage cash flow, maintain accurate records, and supervise staff.Sales and Business Development: Develop strategies to grow the bank's business by identifying opportunities, building customer relationships, and creating marketing campaigns.Staff Management: Hire, train, and supervise branch staff, providing coaching and feedback as needed.A successful Branch Manager plays a critical role in the success of a bank branch, driving efficiency, delivering excellent customer service, and generating revenue growth opportunities.About Us:We are a force for good, owned by our customers in Australia, meaning our success benefits everyday people and families. We offer a range of fantastic benefits, including professional development, wellbeing initiatives, and financial rewards.Imagine working for a bank that truly helps people. You can make a difference at Great Southern Bank.