Retail Customer Service Officer Job
Join Australia Post as we deliver for the environment, our communities, customers, and people.
About the Opportunity
We're looking for a Retail Customer Service Officer to help Australians service their own businesses, keeping millions connected and building community resilience.
The Role
You'll perform customer sales and service transactions, manage high-value transactions, conduct identity services, and promote products and services.
You'll also assist with mail lodgements, administrative duties, and stocktaking.
About You
You'll be friendly, enthusiastic, and reliable, with experience in customer service and/or cash handling.
How We'll Deliver for You
We invest in your growth through our values of trust, inclusivity, empowerment, and safety. Our workplace is inclusive, and we encourage applications from diverse backgrounds.
Casual Position
Loaded casual rate $33.66/hour increases to $35.98/hour after 3 months, +12% Superannuation, 12 weeks paid training, Monday to Friday, 25 hours per week, various shifts.