Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
This role is responsible for supporting the Sales and Client Success functions for SKUvantage|Salsify ANZ. You will work closely with Client Success Managers and Account Executives and our external clients and prospects, ensuring support tasks are completed accurately and in a timely manner.
Responsibilities will include:
1. Develop knowledge of our suite of solutions and value proposition
2. Participate in ongoing training to enhance skills and industry knowledge
3. Support our ‘digital touch’ clients by monitoring and responding to customer emails
4. Monitor registrations to our online learning platform, ensuring completion and adoption
5. Administrative tasks including preparing spreadsheets
6. Support the Sales team to identify and qualify our next ideal customer
7. Execute on outbound prospecting techniques and qualifying leads at a pace and quality to assist the Sales team to consistently hit and exceed monthly goals
8. Prepare quotes in our CRM as required
9. Assist in the preparation and delivery of sales presentations, customer presentations and proposals as required
10. Support prospecting campaigns, scheduling appointments, preparing sales presentations as required
11. Help update and maintain the customer relationship management (CRM) system
12. Sales support for new client onboarding as needed
13. Keep sales process updated in confluence as required
14. Support reporting of all lead and sales activity as needed
15. Assist with other tasks as required
Skills required:
16. Prior experience in sales, customer service, or a related field is preferred
17. Strong communication and interpersonal skills
18. Computer literate
19. Fast learning team player with a positive attitude and the ability to work independently
20. Organized and disciplined approach to daily activity planning, setting goals and achieving success
21. Experience with or ability to learn web applications such as Salesforce and LinkedIn
#LI-IA1
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent '' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!