JOB DESCRIPTION
Join our dynamic Product Management / R&D team as a Cloud Network Infrastructure Engineer.
In this remote role, you will build and support cloud-based network and infrastructure solutions while maintaining, developing, troubleshooting, and provisioning enterprise-level systems on Teletrac Navman platforms.
Key Responsibilities and Duties:
Cloud-Based Network Solutions:
1. Implement robust and scalable network architectures in AWS.
2. Conduct routine maintenance and system patching on all network devices, ensuring security and performance.
3. Maintain uptime for customer applications and databases within service level agreements (SLAs), utilizing AWS monitoring and management tools.
4. Coordinate network infrastructure design and setup activities at different project stages, focusing on cloud integration and optimization.
Trend Awareness and Vendor Collaboration:
5. Stay updated on current infrastructure and future trends in cloud networking, particularly within the AWS ecosystem.
6. Collaborate with various vendors and service providers to enhance network performance and reliability.
Network Design and Implementation:
7. Deliver high-quality 2nd and 3rd level network design and implementation for cloud services applications.
8. Implement and manage network performance and monitoring toolsets using AWS-native tools like CloudWatch and third-party solutions.
9. Provide training and documentation to other team members, ensuring knowledge is shared and maintained across the team.
Support and Troubleshooting:
10. Support Helpdesk and TFS ticket processing as a key escalation point, following a 24/7 support model.
11. Troubleshoot network incidents, identify root causes, fix and document problems, and implement preventive measures, with a focus on AWS cloud infrastructure.
12. Provide support within the various components of the cloud frameworks, including network/access, security, and storage.
Project Management:
13. Migrate existing network APN providers into the AWS cloud as needed, ensuring minimal disruption and enhanced functionality.
14. Manage project workload for new and existing infrastructure projects, prioritizing tasks to meet deadlines and business objectives.
15. Collaborate with Systems Architects and Infrastructure Teams to deliver, support, and maintain high-quality integrations with third-party vendors, ensuring company SLAs are consistently met.
Required Skills / Qualifications:
·3+ years of experience in systems and network engineering, with a focus on cloud environments.
·2+ years of experience with AWS Cloud, including services such as VPC, Direct Connect, and Transit Gateway.
·5+ years of experience with routing and switching concepts and technology, including hands-on experience with enterprise-level network infrastructure.
·Certifications: Cisco Certified Network Professional (CCNP) and AWS Certified Advanced Networking – Specialty (or CompTIA Network+ and AWS Certified Advanced Networking – Specialty).
·Proficient in routing protocols such as OSPF, BGP, and HSRP, with experience in designing and implementing high-availability solutions using BGP.
·Proven experience in designing, configuring, and deploying network switches and routers, particularly in AWS environments.
·Strong expertise in Cisco routers and switches, specifically within a corporate infrastructure setting.
·Extensive knowledge of network security practices and tools, including firewall policies, rules, best practices, and IPSEC VPNs.
·Ability to provide support for weekday on-call and rotating weekend on-call duties, ensuring network stability and performance.
·Strong written and verbal communication skills, with the ability to effectively communicate complex technical concepts to stakeholders at all levels.
All applicants for this position must be authorized to work full-time in Australia
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