Job Description - Food and Beverage Duty Manager (HOT0BHYE)
Job Number:
HOT0BHYE
Work Locations:
Hilton Surfers Paradise, 6 Orchid Avenue, Surfers Paradise 4217
Before you get started… Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members!
Why you’ll love working for Hilton!
* Access to the world’s best Team Member Travel Program with highly discounted rates
* Discounts of up to 25-50% on products and services in participating Hilton outlets
* Comprehensive training and support for your new role
* Access to Hilton University training, offering more than 3000 learning programs
* Extensive range of career development opportunities
Food and Beverage Duty Manager
Our Food & Beverage Duty Manager at Hilton Surfers Paradise will work closely with the management team to supervise the operation and team within our Food and Beverage outlets: restaurant, bar, banqueting, and in-room dining. This multifaceted role supports the smooth-running & high performance of the team and the delivery of superior service. This opportunity will be offered as a full time, permanent position.
What will I be doing?
As a Food and Beverage Duty Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an exceptional Guest experience. A Food and Beverage Duty Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
* Champion exceptional hospitality and ensure that this is a part of all aspects of our operation
* Passion for the delivery of exceptional Food & Beverage experiences
* Oversee and get involved in the day-to-day service elements of food & beverage
* Ordering stock and assisting with publishing your team's roster
* Handling cash and maintaining equipment
* Collaborate with other departments to ensure seamless service delivery
What are we looking for?
* Previous Food and Beverage Management or Supervisory experience
* Committed to delivering high levels of customer service
* Ability to work on a rotating roster that includes weekdays, weekends, early starts, and late-night shifts
* Unrestricted Australian Working Rights
* Successful team leadership, interpersonal, and communication skills, ideally within a hotel setting
* Ability to deliver results under pressure and to time constraints
Hilton was named the #1 Hotel chain in the Great Places to Work survey 2018, 2019, 2020, 2021, 2022, 2023, 2024!
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