**Sales Associate Opportunity at West Elm and Pottery Barn**
We are seeking highly motivated and customer-focused individuals to join our team as Sales Associates in our Fortitude Valley, Brisbane stores. As a Sales Associate, you will be responsible for delivering exceptional customer service and creating a unique shopping experience for our clients.
Key Responsibilities:
* Provide sincere, friendly, and energetic customer service by exemplifying excellent customer service standards.
* Welcome customers warmly and assist them with special services including gift wrapping, gift registry, locating merchandise, special orders, back orders, deliveries, and furniture orders.
* Efficiently and accurately perform register transactions (e.g., sales, returns, and exchanges).
* Maintain and demonstrate knowledge of our products, features, benefits, current sales, and promotions.
* Utilize effective selling techniques to build multiple sales and increase productivity.
* Achieve established sales and contest goals.
* Assist in the implementation and maintenance of visual merchandise presentation, signage, and lighting.
* Uphold store and stockroom maintenance and cleanliness standards.
* Perform other duties as assigned by management.
Requirements:
* Retail sales experience, ideally in specialty retail and/or homewares, with strong client relationship skills.
* A passion for homewares and/or food.
* The ability to connect with customers through service and selling.
* A love of selling and a drive to meet and exceed targets.
* SUCCESS IN THIS ROLE REQUIRES:
o Effective communication, organizational, and leadership skills.
o Ability to work independently and manage your own time.
o Physical ability to be mobile in the store and back-of-house areas, including standing for long periods.
o Ability to climb ladders and use other equipment in line with safety standards.
o Ability to lift and mobilise medium to large items, up to 30kg, while utilising appropriate equipment and safety techniques.
About Us:
* We're a successful, fast-growing, data-driven company with an entrepreneurial vibe.
* We offer competitive salaries and a generous discount on all Williams Sonoma Inc. brands.
* We love to promote internally and offer many development opportunities through training, coaching, and cross-brand and cross-function career moves.
* We're passionate about where we've come from, but we're pushing forward, redefining retail for the next generation.
* We live and breathe client experience.
* We have a smart, experienced leadership team that is open to fresh ideas.
* We believe in autonomy and reward you for taking initiative.
* We get to be creative daily, and we have fun