Wivenhoe, QLD
About Us
Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.
Are you passionate about helping people and want to make a difference? We currently have an opportunity for a passionate individual to join our team as ETC’s Regional Manager - Wivenhoe within our Workforce Australia Services contract.
The Role - A Day in the Life of a Regional Manager
As a Regional Manager you will be responsible for overseeing operations of the Wivenhoe Region, financial budgets and performance with the support of Operations Manager and Regional Recruitment Manager. Will also be required to manage staff and resources to achieve the successful delivery of the Workforce Australia Services DEED in the assigned Employment Region (ER) and operational budgets to achieve ETC’c set targets as measured by the Department of Employment and Workplace Relations (DEWR) performance framework.
Your Key Responsibilities will include;
* Develop a performance-oriented culture based on high quality service and aligned to ETC’s values
* Ensure the Workforce Australia Program is delivered in accordance with all funding body requirements.
* Lead, manage and support Operation Managers and Regional Recruitment Managers in your reporting line.
* Develop innovative approaches to achieve high levels of customer service.
* Ensure strategic relationships and networks are built and maintained with various stakeholders, such as peak bodies, interagency groups, employers, community and relevant government agencies.
* Develop effective and innovative teams
* Participate in the development and delivery of the strategic plan and implement ETC’s vision and direction across the region.
* Work with Operations Managers to ensure expenditure is within, and revenue meets or exceeds budget.
* Ensure behaviours align with ETC’s core values and strive for continuous improvement.
Criteria for Success
* Demonstrated management experience in employment services preferably in Workforce Australia
* Demonstrated experience in a management role, in particular human resource management skills and team leadership skills with the ability to lead, motivate and performance manage a positive, focused and productive team
* A high level of computer literacy
* Demonstrated ability to promote ETC in a professional manner at all times to all sectors of the community with a view to business development and retention of existing business
* Demonstrated ability to prioritise tasks to meet deadlines and deliver specified end results
* Tertiary qualifications in Frontline Management, relevant discipline or relevant employment services experience.
* An understanding of and commitment to WHS and EEO principles
* A current, clear National Police Check
* A current Working With Children Check / QLD Blue Card
Why work for ETC
We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
* Above Awards and competitive salaries
* Salary packaging to increase your take home pay
* An extra week of paid leave after 5 years of service
* A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
* Working from home options if applicable to the role
* Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
* Innovative staff reward and recognition program
* Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
* Discounted accommodation and travel offers
* Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
* Access to free Employee Assistance Program for you and your family
We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you!
How to Apply
Click the "Apply Now" button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.
Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.
Applications close:
Friday 1st November 2024 @ 11:59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.
More information
For more information about this role, please contact Julie Powick - General Manager Workforce Australia Services via email julie.powick@etcltd.com.au.
For more information about ETC please visit https://etcltd.com.au/.
Our Culture
We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve, but also leads to better outcomes for our employees, customers and stakeholders.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including, reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working With Children Check or Blue Card must be provided prior to commencing employment.
ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.
We are dedicated to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email human.resources@etcltd.com.au and we will work with you to meet your specific needs.
Our Reference - RA24220