Business Enabling Services Group / ICT Division / Internal Services Branch APS 6 ($94,434 - $115,254) | Ongoing | Full-time Canberra, ACT ABOUT THE BRANCH The Internal Services Branch is responsible for managing the Service Centre, Application Support, Quality Assurance and Testing, ICT Projects, the Finance IT Environment, and it’s supporting technology. The Finance IT Environment team within the Internal Services Branch provides and manages the technology and infrastructure that enables the Department’s business needs. The focus of the team is to provide a central technical team that provides ICT services to Finance and the technical oversight of services provisioned by the Department’s ICT partners. Functions include: provision and management of Finance PROTECTED network (including on-premise and cloud environment) provision of secure access to the internet management of Finance's telephony system 2nd/3rd level ICT support across Finance’s line of business applications provision of secure ICT user account management Finance IP and Disk network provision and support corporate information and data file storage ICT backup and disaster recovery systems the technical oversight of the department’s desktop email and unified communications services; and data centre management. ABOUT THE OPPORTUNITY The role of the ITE Network Engineer will include: technical support for the on-premise and cloud network environments and project engagements input to the design, deployment and maintenance of Data, Voice, Video, Wireless and Multicast services troubleshooting, incident and problem management support associated with ITE services technical support and administration of various network monitoring tools input on system availability, capacity planning, usability and performance management input on technical roadmaps and service improvement activities advice on best practice implementation and security compliance of the Network Infrastructure On call and after-hours support may be required on occasion. DETAILED VACANCY INFORMATION For detailed information about this role, including the job specific capabilities, please refer to the downloadable vacancy pack, which can be accessed by clicking the hyperlink at the bottom of this page. ELIGIBILITY ADVICE & CANDIDATE NOTES Under section 22(8) of the Public Service Act 1999, employees must be Australian citizens to be employed in the Australian Public Service (APS) unless the Agency Head has agreed otherwise, in writing. Successful applicants will be required to undergo the process to obtain and maintain, or continue to hold the required security clearance level for the role as indicated in the downloadable job pack. All Finance staff are required to have a minimum baseline security clearance prior to commencement. CONTACT INFORMATION For questions relating to the online lodgement of your application, please email the Recruitment team via recruitment@finance.gov.au or call (02) 6215 1717 between 8:30am - 5:00pm AEDT Monday to Friday. For specific questions relating to this job vacancy, please refer to the details on the contact officer located in the downloadable job pack.