Be supported to grow your career at NAB
* Be rewarded and recognised for the value you bring
* Learning is a daily part of the job
* Monday to Thursday 9:00 am to 4:30 pm, & Friday 9:00 am to 5:15 pm
Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
We are empowered to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow, and achieve.
You will become part of their financial journey from start to finish as you develop and grow into a banking professional. The Customer Advisor role is the perfect opportunity to kick start your career. To learn more about this CHALLENGING yet EXCITING role, please continue reading below!
In this role, you will
* Support our Yarrawonga branch by being the first point of contact for our customers
* Work with your customers to identify the most suitable products and services that best match their needs.
* Ensure our customers receive a seamless, consistent, and customised experience every step of the way.
* Assist our customers with account opening, unsecured lending, and banking transactions
* Ensure all customer details are accurate and up to date
* Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure
* Undertake ongoing training and development to enhance your career development
What you’ll bring
* A passion for delivering an amazing experience to customers
* An unwavering commitment to quality, with the will to go the extra mile
* An ability to work collaboratively as a team
* Resilience, self-motivation, and energy to create our signature customer experience
* A willingness to learn
* A keen eye for detail that ensures transactions are completed efficiently and accurately
* An appreciation for inclusion and the diversity of our customers
The Hours
Discover the perfect balance between work and life with hours that fit your lifestyle needs. The role's hours are Monday to Thursday 9:00 am to 4:30 pm, & Friday 9:00 am to 5:15 pm.
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected, and celebrated. We are committed to providing an environment where you can work your way.
For details on the recruitment process and accessibility, please visit NAB Careers. To discuss adjustment requirements, please contact the NAB Careers team via (please reference job number) or visit our Careers page through the link above for other contact options.
Join NAB
If you think this role is the right fit for you, we would love to hear from you. Unsolicited CVs from agencies will not be accepted.
We consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.
Unlock your potential as a Customer Advisor and thrive in a growth-centric environment. Join us today to start the journey of your life-long career!
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