Permanent Part Time Position
Tuesdays 9am - 5pm
A role that really makes a difference
We are seeking a dynamic Full -time Program Administrator our SDN’s Family Preservation Team. As part of a team, you will provide efficient, accurate, timely administration and support in areas of office administration, finance, data collection and reporting across the Family Preservation and Support Services ensuring consistency across all sites and teams.
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About us, our team and village
SDN is a strong and progressive not-for-profit working in early childhood education, children’s therapies, and family support services since 1905. We’re one of Australia’s most respected children’s services organisations, with 650+ staff across 37 sites in NSW and the ACT.
You’ll highly value the wonderful team at SDN, you’ll be joining an experienced, energetic and results oriented team, where we embrace your skills to make a real difference in the lives of children and families and experience genuine collaboration across SDN.
About this role
Reporting to the Area Manager, your key accountabilities are:
* Be the first point of contact and attend to visitors, including SDN families and staff from other organisations.
* Attend meetings, training, and forums for the purpose of providing administrative support, including arranging catering, and ensure accurate and timely minutes for all meetings required to attend for example, team meetings.
* In collaboration with your Program Administrator colleagues, manage the daily functions of all Family Preservation and Support offices and monitor the purchasing of goods/services, brokerage requests, petty cash, and invoicing (IPOS). Ensure all Safe Care Providers have access to a stock of the printed resources they always require.
* Manage all enquiries in a timely manner, including but not limited to referrals and emergency calls from families according to the triage phone system.
* Ensure all income is accurately recorded, receipted, banked, and that all payments are properly authorised and accurately recorded.
* Maintain SDN’s fleet of vehicles across the Family Preservation and Support Services ensuring they are booked in for services, organising repairs and cleaning when required.
* Complete all data in a timely manner and maintain timely records on the Client Management System (CMS), relevant databases and registers, ensuring information is entered accurately and generate reports as and when required. Be responsive to the need to remediate data.
* Organise and coordinate the ordering, setup, maintenance and replacement of IT equipment and other staff resources across the Family Preservation and Support Services.
* Monitor staff whereabouts for safety and follow safety protocols if staff are not contacted within relevant timeframes if the Work Safe Guardian App becomes non-operational.
* Complete accountability and compliance documents including risk assessments and evacuation procedures.
* Ensure compliance with all relevant licensing, regulations and legislation including but not limited to program service provisions and practice standards, Child Protection legislation and SDN policies and procedures.
* Positively engage in core program learning and development specific to your role with a commitment to embedding new learning in your practice and sharing learnings with your team.
* Ensure that any system or administrative barriers or inefficiencies to staff’s work are identified and raised with recommended solutions.
* Respond to any changes in your role as required by Government Reforms.
* Perform any other duties as requested by your manager consistent with the position.
About you
* Diploma of Community Services (preferable).
* Strong administration experience.
* Demonstrated ability to build constructive working relationships with internal and external stakeholders.
* Excellent written and verbal communication skills.
* Proficiency in Microsoft Office 365.
* High attention to detail.
* Hands-on experience in using computerised accounting and invoicing packages.
* Demonstrates professionalism and the ability to maintain confidentiality.
* A current Working with Children’s Check (WWCC) and National Police Check.
About our benefits
* Professional training and development.
* Discounted childcare fees & priority placement for your children.
* Generous leave entitlements, including 12 days personal/carer’s leave, paid parental/ partner leave, access to purchased leave (up to 2 weeks), paid study leave, access to long service leave after 5 years, paid domestic violence leave, and an extra paid leave day between Christmas and New Year (NSW).
* Employee Assistance Program (free counselling service).
* Up to $500 Finder’s Fee for referrals.
* Monthly and Annual Rewards and Recognition Program.
Full Job Description Link
https://www.sdn.org.au/media/enqlg0eh/program-administrator-december-2023.pdf
To Apply
If you believe that by working together, we can make the world a better and more equitable place, then we’d love to hear from you.
At SDN, everyone is welcome and respected. We encourage Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds to apply.
SDN Children’s Services is dedicated to being a child-safe organisation, prioritising the safety and wellbeing of all children and young people. As part of our commitment, successful applicants will undergo thorough screening processes during the recruitment phase. Successful applicants will be subject to relevant pre-employment checks including Working with Children Check (NSW), National Police Check and Covid 19 vaccination in line with government regulations.
Please note only shortlisted candidates will be contacted.