Customer Service RepresentativeOur Terri Scheer brand is one of the market leaders in Landlord Insurance. We are looking for a vibrant, passionate and customer focused individual to join our team in Adelaide. We are a driven team that has a strong focus on delivering outstanding customer service.
This will be a full time Sales and Service role (total of hours per week), working Monday to Friday only and start times rotating between
What you'll do
Your role as a Sales and Service Consultant in the Terri Scheer Team is to connect our customers with new products and services to meet their needs. You will enjoy hitting sales targets while delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions.
What you'll bring
1. Proven experience and passion for delivering brilliant customer service
2. Knowledge & understanding of the insurance market and/or Property Management experience (beneficial but not essential)
3. Ability to use initiative and possess strong problem-solving skills
4. To be resilient and have an ability to positively manage difficult situations
5. Confidence to make and articulate decisions and deliver on promises
6. Professional written andmunication skills required
7. Ability to lead by example, self-motivate, take responsibility and be accountable
8. A high level of attention to detail
What we can offer you
9. Flexible working arrangements (hybrid model)
10. Home Office Equipment Reimbursement Scheme - up to $600
11. Bonuses and incentives based on performance against targets
12. Discounts and offers on a range of retail favourite stores as well as banking and insurance products
13. Give back to ourmunities with payroll giving, donation matching and paid volunteer leave
It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here .
Why you'll love working with us
For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made amitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in insurance, the Suncorp Group family provide our people with every opportunity to grow their career as they make a meaningful difference for our customers and ourmunities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
Chase the Sun, apply online today!
At Suncorp, we aremitted to building futures and protecting what matters. We value the unique experiences, insights and diverse workforce that benefits our people, our business, and our customers. We'd love to see your application and speak with you even if you do not match the above mentioned. Job ID 672104