Komatsu Forklift Australia promote, sell, hire and service the full range of Komatsu forklifts, from powered pallet trucks through to 25 tonne container handlers with niche products also available to ensure that we have the right solution for our customer's needs.The Opportunity:An exciting opportunity has arisen for an After Sales Representative (Forklifts) to join our team based in Laverton.
This is a fantastic role with real purpose allowing you to contribute to improving our aftermarket market position and achieving financial growth in the Forklifts after sales remit.The Benefits:We offer a variety of services and benefits to help our employees in their personal lives, including:Technology: Discounts on Apple, Dell, Lenovo and Microsoft productsHealth: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorksCars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and OrixTravel: Discounts with Avis, Qantas, Crown Hotels, IHG and travel agentsYour Responsibilities:Generate new service business for the region through the various sales channels and leads made available to youEffectively manage a defined territory and client baseFollow up and attend to customer enquiriesIdentify additional service sales opportunities to support new and current customersConduct face to face contact calls with customers on a daily basisProvide high standard of customer service and effectively manage customer accounts and requirementsEnsure all customer orders are effectively communicated with the relevant internal customers ensuring customer requirements are exceededAttend to customer concerns and facilitate resolutionCarry out equipment inspections as required by customers to formulate an estimate costThe Knowledge, Skills and Abilities we're Looking For:Proven experience in forklift sales or a similar industryExcellent negotiation and customer service skillsAbility to demonstrate product knowledge including mechanical and technical aptitudeDemonstrated ability to build strong relationships and maintain a proactive business development planCustomer focused with well-developed communication skillsSelf-motivated, passionate about sales and the drive to succeedJoin the Komatsu family and you'll become a part of a dynamic, supportive and inclusive work environment, with opportunities for career progression on a global scale, further training and personal growth.
Komatsu offers a zero-harm culture in the workplace, competitive remuneration package, and to drive success we employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.
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