As the steward for digitally enabling Australia’s health system, the Agency plays a key role in coordinating national engagement, delivery, and adoption of digital health to facilitate person-centred, connected healthcare. Our responsibilities span national digital health services and systems, including My Health Record, Electronic Prescriptions, and the MyHealth App.This role sits in the IT Platform and Services team which is responsible for the layers between end-user compute and platforms within the corporate IT environment, including managing key systems such as Linux, Windows Server, Azure/Entra, and Agency work with Essential 8 framework. The role will have a significant focus on and responsibility for the management and availability of the Agency’s Atlassian product suite.About the RoleThe role will also be responsible for the design, implementation, validation, and continuing maintenance of all assigned systems and procedures, as well as configuring hybrid connectivity between on-site systems and the cloud environment.The ideal candidate will have in-depth knowledge and hands-on experience in implementing, configuring, and maintaining Linux (Redhat), Atlassian, Ansible, and Satellite. This involves managing a range of technologies in on-premises and public cloud environments.You will:Manage and administer the Linux (Redhat / Ansible / Satellite) environment, including provisioning, configuration, performance monitoring, policy governance and security.Manage and administer the Atlassian product suite (Bitbucket, Confluence, Jira, Bamboo).Analyse existing operational standards, processes, and/or governance to identify and implement improvements.Migrate existing infrastructure services to cloud-based solutions.Manage security and access controls of cloud-based solutions.Design, configure and document cloud solutions through the use of Infrastructure-as-Code (IaC) and Continuous Integration/Continuous Delivery (CI/CD) toolsets and practices.Develop and implement policy driven data protection best practices to ensure cloud solutions are protected from data loss.Support cloud adoption of applications as they are being transformed and/or modernised.Follow best practice methodologies and adhere to recognised ITIL processes (e.g., Change/release).Document system design, configuration, and procedures ensuring that they are maintained, reflecting best practice.What You’ll Bring5+ years of IT experience with 3+ years of experience in cloud infrastructure and engineering, including virtualisation, cloud, server, storage, and networking.Minimum 2 years of demonstrated experience in planning, designing, configuring, implementing and supporting the Red Hat Linux systems – Ansible, Satellite, and other supporting tools.Strong expertise in Ansible and Satellite.Experience in DevOps and CI/CD including source control and deployment pipelines.Minimum of 2 years of hands-on experience administering and configuring the Atlassian product suite, including:Advanced Configuration: Customising Jira, Confluence, and other Atlassian tools, including workflows, fields, permissions, and automation.Feature Implementation & Optimisation: Deploying new features, plugins, and integrations to enhance project management and collaboration.User & System Management: Administering roles, access controls, and security settings to ensure compliance.Project Management Best Practices: Implementing Agile, Scrum, and Kanban methodologies using Jira workflows, dashboards, and reports.Integration & Automation: Configuring third-party integrations, leveraging APIs, and scripting for automation (e.g., ScriptRunner, Jira Automation).Performance & Support: Monitoring system health, troubleshooting issues, and providing user training on best practices.Experience supporting distributed enterprise systems with cloud-based application environments and developing implementation standards.Foundational knowledge of Windows 10/11, Windows Server, and Windows Server fundamentals (AD, DNS, Group Policy etc).EligibilityAbility to obtain and maintain national police check.Australian Citizenship is a condition of eligibility.Ability to obtain and maintain a Baseline security clearance with the ability to obtain and maintain a higher clearance if required by the Agency.Our BenefitsAsk us about our 2025-26 salary increases, annual performance reviews and superannuation employer contribution of 15.4%.Salary packaging / salary sacrifice is available.Annual Christmas closedown– with no leave deduction!Our Wellbeing Sessions & Employee Assistance Program will give you the best opportunity to balance work and life.Work From Home & Attractive Flexible Working Arrangements.Collaborative workspaces with new technology available within central locations.Generous leave opportunities including Parental (primary & secondary), compassionate, Aboriginal & Torres Strait Islander Leave, Cultural, Emergency Response, Defence.Additional InformationThe position may be filled in Brisbane, Sydney or Canberra. To apply, submit your resume and a cover letter.Please contact the recruitment team at (emailprotected) with queries relating to the application process.Order of Merit: Applicants rated as suitable will be placed in a merit pool that may be used to fill similar ongoing or non-ongoing positions throughout the Agency for up to 18 months.Closing Date: 30 March 2025, 11:00pm.Salary: This role offers between $98,045 - $110,612 plus 15.4% superannuation depending on skills and experience.
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