Part time opportunity (22 hours per fortnight) as part of the LiveBetter Transport Team based in Lithgow, with flexibility around the times and days of work.Varied role which will include office-based planning & scheduling duties, organising transport services and driving duties that match the needs of our customers and their carers.Some of the perks of working with LiveBetter? Rewards, recognition and wellbeing initiatives, including fitness passport & diverse career pathway opportunities!LiveBetter Employee Benefits includeSalary Packaging (increase your take home pay)!Access to our 24/7 employee wellbeing appSupplementary Parental LeaveAdditional Purchase LeaveEmployee Referral ProgramFitness PassportService & Recognition AwardsLearning and Development opportunities, with diverse career pathway options(Eligibility criteria/terms and conditions may apply for some LiveBetter Employee Benefits)About the teamCommunity Support Services support people in regional communities across Eastern Australia to live better lives through transport services, social and community participation, coaching and capacity building, and service coordination. We support parents, carers, families, children and adults with disability, aged people, transport disadvantaged, and small regional communities.LiveBetter Transport provides safe and affordable transport for the frail aged, people with a disability and the transport disadvantaged (those with limited access to private transport and difficulty in accessing conventional transport). We also provide a range of transport including commercial contracts, and school and health transport.About the RoleThe primary objective of the Transport Liaison Officer (TLO) is to schedule drivers and vehicles to provide safe, efficient transport services, ensuring the delivery of outstanding customer service.Some key accountabilities of the role include:Plan and implement the efficient scheduling of drivers, vehicles and transport services using our Transport Management Systems.Coordinate transport services to match the needs of our clients and carers to provide excellent customer service.Schedule drivers, vehicles and routes to ensure the most efficient day to day transport operations.Undertake driving duties as a core part of your responsibilities.Provide a physical presence in the office when not driving for volunteer support and customer service.Complete monthly transport report and submit to the Multi-Site Coordinator in a timely manner.Support the provision of appropriate tools and communication for staff and volunteers to carry out their roles effectively.Develop and maintain positive partnerships with key internal and external stakeholders.What LiveBetter needs from youWe would love to hear from you if you are a professional and caring person who is prepared to embrace our values of Integrity, Respect, Cooperation, Empowerment and Excellence in your day-to-day work life. You will be a compassionate person with a great work ethic and a real desire to assist aged, frail and disabled persons in your community.Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with responsibilities of the role.Current First Aid and CPR CertificatesExperience in administration management, scheduling and/or planning.A demonstrated commitment to the care and protection of regional service usersGood communication and interpersonal skills with the ability to work collaboratively as a member of a diverse team.Good organisation and time management skills with the ability to multi task.For detailed information about this role please refer to the position description on our website.You will also be required to undertake and pass a National Criminal History Check, obtain an NDIS Worker Screening Clearance, NSW Working with Children Check and complete a pre-employment health & wellness check including drug and alcohol screening.Sounds great? What next?To convince us that you are the best person for the job, please provide a resume that clearly demonstrates how your skills, experience and qualifications meet the requirements for this role. As part of your application, can you also please provide a cover letter of maximum three pages that addresses the following three targeted questions:Please provide an account of when you have been required to coordinate the delivery of support services or other relevant services ensuring the smooth day to day delivery of these services.As part of your answer please provide an outline of the specific duties you undertook.Tell us how you stay organised and keep on top of your priorities and workload.Closing date: 11:59pm, Friday 22 November 2024Enquiries: David James, Multi-Site Coordinator: 0459 878 ***LiveBetter is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. As such, people from diverse backgrounds are encouraged to apply. This includes but is not limited to Aboriginal and Torres Strait Islander People and People from Culturally and Linguistically Diverse backgrounds.About LiveBetterLiveBetter Community Services are one of the largest regionally based providers of community services in Eastern Australia. We strive to enable the people of regional Australia to live their best lives.For further info about us and to see for yourself the great things that we do, you can visit:https://www.linkedin.com/company/livebettercommunityservices/https://www.facebook.com/LiveBetterAustralia/
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