Revenue Collection and Recovery Team LeaderPosition: Revenue Collection and Recovery Team LeaderSalary: Stream A, Level 6 salary from $97,353.61/ year + SuperAre you ready to step into a leadership role where you can shape strategies, mentor a dedicated team, and make a real impact? We’re looking for an experienced leader in revenue collection and recovery to guide and develop our team of collection and recovery officers, ensuring overdue accounts are minimised through effective strategies and streamlined processes. In this role you’ll:Coach and support your team to drive continuous improvementSet clear objectives and monitor performance to achieve key targetsDevelop innovative debt collection strategies to optimise recovery ratesKey Qualifications & Required Skills:Relevant qualification in Business, Finance, Accounting or related fieldStrong experience in revenue collection and recoveryDesired Knowledge, Skills, and Experience:Exceptional leadership and team management abilitiesProficient in communication and customer interactionExpertise in continuous improvement and change managementStrong problem-solving, decision-making, and analytical skillsCustomer service focus and conflict resolution skillsTechnical proficiency in data analysis and software usageEffective time management and task prioritisationAdaptability, learning agility, and strong interpersonal skillsCommitment to ethical standards and professional conductAbility to pass all background checksJoin us in a dynamic and supportive environment where your leadership will make a difference. If you're ready for your next challenge, we’d love to hear from you!Why choose Logan City Council?Accrue Additional Leave- Use your annual leave for when you need a break and accrue additional Christmas Leave throughout the year.Work-Life Balance- Full-time hours worked over a 9-day (72.5hr) fortnight, equating to an extra 22 days off each year!Supportive Environment- We support a culture that promotes a healthy work/life balance.Health & Wellness - Access to our Logan Leisure Centres discounted membership and Fitness Passport Program for a healthier lifestyle. Look after your health with our Corporate BUPA discount.Salary Packaging options – Why not look into the right vehicle lease for your needs.Professional Growth – Take advantage of ongoing staff learning and training opportunities.Wellbeing – Benefit from our Employee Assistance Program for your wellbeing.Convenience – Enjoy free onsite parking every day.Engage – Enjoy the benefits of our active social club and engage with colleagues.Interested?Please press the “Apply” button and follow the prompts by closing date of 5pm AEST Monday 5th May 2025. For more information email the hiring manager Noela Barton - Revenue Program Coordinator via email at (emailprotected)**Please ensure all documents are uploaded in PDF format**
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