Boral has a lot to offer. As Australia's largest integrated Construction Materials Company, we have career opportunities throughout Australia and across a broad range of disciplines from trade and engineering to manufacturing and logistics as well as a range of corporate functions. We are a company that believes in achieving together. So join our team and build your careers with us! Customer Service Agent Division: Boral Constr Mat LimitedDepartment: CONCRETE WAWork type: Permanent - full timeLocation: PerthWe are actively recruiting for a Customer Service Agent to join our local Customer Service Centre at Perth Airport. Reporting to the Team Leader, you will be responsible for capturing orders, providing delivery updates and resolving a variety of enquiries. As the primary contact for our customers, you will actively partner with internal departments to ensure that all requirements are met.This is a fantastic stepping stone into the construction industry. Full training on processes and systems will be provided.Successful candidates will be offered full-time hours across Monday to Friday, and overtime on Saturdays.Your day will involve:Receive telephone orders and enter details into our systemsProvide product information and help us improve our customer interactions by building excellent relationships with our loyal customer baseUnderstand production capabilities of our plant and truck network to coordinate a cost-effective supply arrangement with your customerUtilise satellite vehicle tracking systems to monitor deliveries and provide delivery status information to customersPartner with Production, Sales, Technical, Transport and Credit teamsWhat are we looking for?Previous experience in a customer service role is desirableExcellent communication and problem-solving skills to identify and resolve customer issues/ordersProven ability to learn and meet the challenges of an ever-changing environmentProficiency with navigating multiple systemsAbility to work effectively within a teamWhat's on offer?Competitive salary package + overtimeOn-site parking and on-site gymA collaborative, fast-paced environment that's guaranteed to make your day go quicklyEnjoy the satisfaction of finishing the day and leaving work at workDrive around Perth with family and friends and say, "See that? I helped build that!"An organisation who values your abilities and rewards results that drive business success, share goals and celebrate individual and team successA working environment that is safe, supportive and dynamic with a clear focus on continually encouraging and developing its peopleEqual Opportunity Employer - Indigenous candidates are encouraged to applyAccess to a variety of support networks including Boral Employee Assistance ProgramAbout Boral ConcreteAt Boral Concrete, we have more than 200 operational sites across Australia. Rarely a day goes by that you wouldn't pass one of our batching plants or Agitator trucks. Our people and products have helped enable a variety of residential and commercial projects including Western Sydney International Airport, Crown Sydney and NorthConnex.Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability and Respect.We're proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great. Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.