Customer Banking Specialist - Kalgoorlie (Full Time)We are looking for a full time Customer Banking Specialist to join our Kalgoorlie team!Please note that rosters are predetermined. Before applying please ensure you are available to cover full time hours.Do work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. What we do has real impact at all stages of people's lives, from opening their first account to planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Kalgoorlie Branch you'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.Support customers with enquiries, maintenance on accounts and process applications for credit products.Complete Financial Health Checks to assess customers' financial needs and identify any changes.Educate and demonstrate our in-branch technology and digital banking options to customers.Problem solve and provide effective solutions whilst championing our processes, procedures, and driving our risk-adverse culture.We're interested in hearing from people who have:Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.Excellent communication skills & the ability to articulate financial terms in a clear way.The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.Ability to work in a busy, commercially driven retail environment.A genuine interest in building a career with CommBank.With us, you'll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!At CommBank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way.Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace.We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply.
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