Data Action (DA) has over 30 years’ experience as a specialist software and services provider to the alternate banking and financial services industry. DA has evolved to become a provider of core banking and digital platforms and services to some of Australia’s leading customer-owned, challenger banks, aggregators, and the financial services industry, aligned with our purpose – powering innovation in banking. About the role: The Business Operations & Assurance Administrator is accountable for providing administrative support across a wide range of internal and external stakeholders and vendors. You will act as a critical part of our Technical and Operations function. You will be responsible for: • Assisting with Statement of Works. • Certificate Management Support. • Time recording administration • Asset Management support including monitoring renewals • Handling third party billing queries, and coordination of vendor driven changes. • General business unit administration, including data centre access and user group coordination. • Ad hoc duties as directed by the Head of Business Operations and Assurance. To be successful in this role, you must be able to demonstrate: • Sound knowledge of office procedures and general business operations. • Experience in Microsoft 365 suite • Experience working amongst an Information & Technology function, environment, or organisation. • High level of detail orientation in your work. • Developed communication skills and ability to build rapport with stakeholders. • Eagerness to learn new skills and grow with the business. If this sounds like you, we’d love to hear from you Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume. To be considered for this role you will need to be an Australian Citizen, Permanent Resident, or have a current visa that permits you to work in Australia. DA offers exciting opportunities for professional development, and we have a strong focus on career progression for our employees. Flexible and supportive working arrangements are encouraged. Benefits of working at DA: Work life flexibility: We provide tailored working arrangements that suit our employees’ varied lifestyles, including hybrid work models. Diversity Day: To recognise and celebrate the diverse backgrounds of our staff, we offer an additional paid annual day of leave that can be used for cultural, religious and national events, such as international celebrations, holidays and family celebrations. Career pathways: We understand the importance of having quality people in our business and so we provide unique opportunities for the right people to become an integral part of our team. We offer avenues for professional development and career progression for committed individuals. Development programs: Some of our key learning and development programs, which are accessible either in-house, on the job or via external training providers, include: • Secondment and project opportunities like career ‘sea-change’ or cross skilling rotations, where staff are encouraged to upskill within the business by working in different teams or on additional projects. • Leadership development programs for emerging and existing leaders. At DA we pride ourselves on our highly collaborative, supportive and positive work culture, which is reflected in our values: • No goldfish: Go beyond your bowl, share knowledge, stay curious and keep learning. • Fail forward: Learn from mistakes and keep moving forward. • Cheer loudly: Be proud of the team’s results and celebrate successes. • Own it: Throw yourself in and own your work, taking responsibility until the end. • Think client: Put yourself in our client’s shoes – consider the impact for their customers and deliver. DA operates nationally and services a broad client base including customer-owned banks, credit unions, neobanks and financial services membership organisations, DA has close to 300 staff based in Adelaide, Sydney, Melbourne, and Brisbane – enhancing the banking experience of more than 1.43 million Australians via its core banking and digital platforms, powering customer transactions across 3.2 million accounts every day.