Join CBRE, a global leader in Commercial Real Estate
* Work Your Way to suit your schedule
* Career path opportunities
* Adelaide | Land of the people Kaurna people
Looking to transfer your skills and have flexibility to suit your lifestyle? We are looking for candidates with both full-time & part-time availability.
We are interested in people after casual work in the corporate sector to join our Work Your Way community to provide regular leave cover for a variety of different roles across our client accounts (well-known brands you will know!).
Your dedication to customer service, exceptional work ethic, and strong people skills will enable you to deliver an amazing guest experience in a new environment—the workplace.
The Opportunity:
* Deliver the best-in-class Concierge service to all staff and visitors
* Provide Lobby experience, Partnership & Community hosting services
* Take a leadership role in ‘owning’ the lobby space, directing customers and visitors to the correct team member and triaging service requests accordingly
* Deliver a range of building services, including umbrella loans, restaurant recommendations, and welcome gifts
* Identify ‘triggers for engagement’ and opportunities to surprise & delight customers
* Diligently provide Concierge operational duties, such as refreshments, newspapers, turning media outlets on, etc.
* Provide direction or feedback to the cleaning team, performing light cleaning duties if required
* Immediately respond to any lobby issues, troubleshooting the issue or triaging to other team members as required
* Report on lobby operations and service offerings, providing recommendations on process improvements and product ideas
* Track all customer engagements through Host-powered technology; sharing magic moments or critical complaints with the wider team immediately
* Understand the building processes and operations, subsequently providing direction to couriers and other third parties as required
Our ideal person is someone who:
* Is a service-centric professional who is energetic, positive, and confident
* Is dedicated to exceptional customer service and building genuine rapport and meaningful relationships
* Is enthusiastic and possesses strong people skills
* Can think practically and operationally
* Is diligent with setting and following processes, with solid attention to detail
* Has intermediate skills in Microsoft Office Packages – Word, Excel, Outlook
What’s in it for you?
* Flexibility to work the days that suit your schedule
* Earn money while making invaluable industry connections
* Gain hands-on experience across a range of different clients we serve
* Rewarding career development opportunities across CBRE with free training and ongoing professional support
* Being part of a global leader who is dedicated to recognising and rewarding our employees in line with the Company’s RISE Values
Join our Community of Flexible Workers
At CBRE, our unwavering commitment to diversity, equity, and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
Our roles are full of opportunity, experience, and collaboration. If you haven’t followed a traditional journey to get where you are, that’s okay. We value all types of experience—the diversity and variety is what makes us unique.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
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