Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Sydney Airport team on a part-time basis!
A competitive hourly rate + shift loadings + generous, uncapped incentive scheme
Opportunity to maximise your income based on your exceptional performance with our incentive program
Ongoing training and development
Access to same-day pay via our financial wellbeing provider
Employee Referral Program - earn when you successfully refer a candidate
Company uniform provided
Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
Access to an international brand with opportunities to work nationally and globally
Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the app for mental fitness
Great culture, working with an energetic, supportive and high performing team
Some of the key responsibilities include:
1. Greet customers and assist them in renting vehicles based on their preferences and needs
2. Process rental agreements accurately and efficiently
3. Address customer inquiries and concerns promptly and professionally
4. Inspect vehicles before and after rental periods, noting any damages
5. Achieve or exceed sales targets
6. Maintain knowledge of current promotions, services, and products to assist with sales efforts
7. Build strong customer relationships to encourage repeat business and referrals
To be considered, you should possess:
1. Previous experience in sales, customer service or retail
2. Car rental experience is highly desirable
3. Strong communication skills and ability to interact with customers
4. Ability to work efficiently in a fast-paced, high-pressure environment
5. Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
6. Valid Australian driver's license with a clean driving record
7. Current and ongoing Australian work rights