SERVICE & PARTS ADVISOR- JSW POWERSPORTS
JSW Powersports is unmatched in the industry for scope of operation being number one on the planet 12 years running. In addition to the market leading BRP SEA-DOO & CAN-AM brands, we offer an exciting range of Malibu & Axis tow boats as well as the SEA FOX offshore fishing boats, COBALT boats, and SEABOB underwater scooters, making us an unparalleled powersports destination.
What is the Job?
A great opportunity exists for a Service Advisor to join the Service, Parts and Warranty department in the JSW Marine division.
Within this role you will:
* Bring experience in exceptional customer service and upsell to the consumers' requirements
* Schedule service bookings
* Check in scheduled service and repairs
* Invoice service and repairs
* Make calls to upsell customer service jobs
* Sell Malibu, Cobalt, and Seafox Parts
* Maintain Parts Room
* Complete warranty processes for our boat brands, including claims and credits
* Assist the Service Manager in daily jobs
* Maintain clean and safe work areas
* Work alone as well as part of a team with a self-managing approach to success
* Exhibit excellent organizational skills
* Work effectively with multiple departments within the business
Who are you?
As the successful candidate, you will bring the following attributes to the role:
* A passion for watercraft, marine activity, motorcycles, or powersports recreation
* Previous leadership experience
* Retail experience that can be transferred to this role
* Strong attention to detail
* Natural ability to multi-task while maintaining attention to detail
* The desire to create a career, not just a “job”
* Proficiency in numeracy and accurate counting
Why Join Us? and What Perks?
* Significant discount on Parts, Accessories, and Servicing
* Bonus scheme paid monthly based on performance
* Join us on several staff bonding days
* Annual Christmas Party at award-winning venues
* Monthly BBQs and celebrations
* Team member recognition programs
* Occasional use of JSW Products on weekends at GM's discretion
Surrounding yourself with like-minded motivated staff will help you achieve the best results for yourself and the business. A pleasant work environment with great facilities only makes the role more attractive. The culture within JSW Powersports is one of a kind, being family owned and operated, we put our people before profit.
How to make this dream a reality.
If you're looking for a great role with the world's largest SEA-DOO watercraft dealer where you can showcase and grow your skills, apply now via SEEK with your CV and cover letter.
Your application will include the following questions:
* How many years' experience do you have as a Service and Parts Adviser?
* How many years' experience do you have as a service adviser?
* Which of the following statements best describes your right to work in Australia?
* Do you have customer service experience?
* Do you have previous invoicing experience?
* Do you have a current Australian driver's licence?
* What's your expected annual base salary?
* Do you have experience working towards targets and KPIs?
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