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This position plays a critical role providing broad administrative support to the SA leadership team including but not limited to facility management, compilation of reports and data, ensure timely and accurate resolution of customer concerns & invoice disputes, cash sales reconciliation and investigation. The administration officer will work with stakeholders on these tasks, focusing on timely completion of tasks, accurately and reliably.
Your day will involve:
* Ensuring timely completion of cash sales reconciliation from Bank to Command system and processing outstanding balance and refunds
* Partner with the sales team to ensure dockets are being actioned daily and as accurate as possible.
* Ensure timely and accurate investigation and resolution of customer claims and invoice disputes meeting all set KPIs.
* Project administration, including costing, accounts receivable invoicing and project reconciliation.
* Ensure complaints entered via Case Management have been actioned and closed out in a timely manner.
* Facility management and queries
* Assist with new starter set up including hardware/ software, vehicle, visa card and uniform.
* Assist the SA leadership team on any other relevant administrative matters as required
* Assist quarry operations team to manage their Preventative Maintenance work orders
* Assist Workshop in general administration when required
What are we looking for?
* Strong administration and data entry background.
* Great people and communication skills, working collaboratively in a team environment.
* Proficient MS Office skills.
* Ability to quickly learn our systems and processes.
* Attention to detail.
* Willingness and ability to work in a fast paced, constantly changing environment.
* Good organisational and multi-tasking skills with an ability to prioritise competing deadlines.
What’s on offer?
* Organisation dedicated to health, safety and the environment
* Equal Opportunity Employer – Indigenous candidates are encouraged to apply
* Established ex-Defence Force Alumni providing ongoing support and mentoring
* Genuine career growth opportunities within Boral Australia
* Access to a variety of support networks including Boral Employee Assistance Program
* Flexible working environment