About the Company
Davidson has proudly partnered with a leading financial service provider to assist them in sourcing an expereinced Technical/Instructional Writer.
About the Role
Our client is seeking an experienced Technical Writer to produce high-quality documentation that contributes to the overall success of their products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make the products easier to use.
Key Responsibilities:
1. Develop comprehensive documentation that meets organisational standards
2. Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
3. Write user-friendly content that meets the needs of the target audience, turning insights into language suitable for user guides, online help, and developer guides
4. Create tutorials to help end-users use a variety of applications
5. Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
6. Create and maintain the information architecture
7. Manage updates and revisions to technical literature
About You
8. Proven experience working in a technical writing position
9. Excellent written and verbal communication skills
10. Experience with banking or financial services is highly advantageous
11. Strong attention to detail
12. Proficiency in technical writing tools
13. Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
14. Experience working with engineering to improve the user experience.
The Benefits
15. Healthy daily rates
16. Initial 3-month contract
17. Hybrid working arrangements