About the role
The Administration Officer is responsible for processing billing, referrals, Dictaphone typing of patient letters, scheduling appointments and triaging for all Haematology patients. General high quality reception duties and secretarial support is essential.
Key Responsibilities
1. Generate billing episodes for all Haematology patients.
2. Maintain referrals for all patients attending the Haematology Unit.
3. Maintain high quality customer focused service and attention to detail in all work.
4. Ensure medical records are kept secure, complete and are available as required to support patient care.
5. Accurate data entry into the Patient Administration System ensuring timely tracking of medical records and volumes.
What you bring
6. Experience in Medical terminology and Audio/Dictaphone typing (and/or equivalent) at 50 words per minute.
7. Proven ability to work with limited supervision, meet competing deadlines and work proficiently in periods of high demand.
8. Computer and general literacy with accurate keyboard and data entry skills, including proficient Microsoft Office applications.
9. Demonstrated effective communication, organisational and interpersonal skills including customer-focused telephone technique.
The Calvary Mater Newcastle is an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area. Current employees of NSW Health can request to have various leave entitlement balances transferred to Calvary Mater Newcastle on commencement. Leave types may include but not limited to Long Service Leave, Annual Leave and Sick Leave. Applicants are encouraged to discuss this with the Convenor for further information.
Why work for Calvary?
At Calvary, our staff matter. With over 130 years’ experience and over 16,000 staff and volunteers, we offer an inclusive and welcoming culture where you are valued, drawing on your own strengths, identity and background alongside a team of professionals who care for our patients, residents and clients. Your benefits:
10. NFP salary packaging benefits, discounted health insurance and gym memberships
11. Paid parental leave.
12. Training, development pathways and career opportunities
13. Flexible hours that make sense for you
Please note the following:
14. As part of the application process, you will be required to complete pre-employment checks which may include, but is not limited to reference checks, work rights, criminal history check and a health evaluation to ensure suitability for the role.
15. You will be required to provide evidence of immunisation as required for your role including COVID-19, influenza, tuberculosis screening, hepatitis, diphtheria, tetanus, varicella.