About the Role: Securecorp is excited to offer a leadership opportunity for an experienced Security Supervisor to manage the day-to-day operations of our Ipswich sites.In this role, you'll oversee a team of approximately five security officers, ensuring smooth operations and top-tier service delivery.You'll be a key point of contact, working closely with clients, youth care workers, and contractors to ensure high standards of security and compliance are maintained.Key Responsibilities: Act as the primary liaison between clients, customers, and tenants, ensuring clear communication and effective service delivery.Lead and coordinate your team, providing oversight and mentorship to foster a collaborative and professional work environment.Manage and monitor Standard Operating Procedures (SOPs) to ensure compliance and operational consistency.Oversee service and delivery assurance, including regular auditing and reporting to meet quality standards.Coordinate staff rosters, conduct training sessions, and implement screening protocols to maintain a high-performing team.Drive continuous improvement by managing quality systems and contributing to operational excellence.About You: The ideal candidate will bring: A minimum of 3 years' supervisory experience, with a proven ability to manage a small to medium-sized team.Hands-on experience in rostering, training, and screening.Strong organizational and communication skills, with a proactive approach to problem-solving.A commitment to maintaining high standards of compliance and safety.About Securecorp: Securecorp is a successful, progressive, and award-winning Company who provide premium security, cleaning, electronics and monitoring services nationally across various industries including retail, major events, prestige corporate sites, aviation and much more.We are guided by our core Company values of reliability, integrity and results and we provide stability, growth, and development opportunities to our valued employees.Rostered Hours Monday to Friday We are an equal opportunity employer open to candidates of varied backgrounds who can demonstrate the following skill, experience and aptitudes: Prior experience leading a small to medium security team.Control Room Accreditation preferred but not essential Good written and verbal communication skills is a must.Excellent time management skills and the ability to multi-task A strong customer service focus Cert IV in Security Risk Management or equivalent tertiary will be highly regarded Good internal & external stakeholder management skills will be required to liaise with tenant, property manager/ owner, VICPOL, etc.Must have the ability to work on their own and as part of a team.Must have the ability to work under pressure Full working rights Must have a valid Security Licence and a Valid CPR/First Aid certificate.What Securecorp can provide for you: Competitive industry remuneration Rewards and recognition program Access to our Employee Assistance Program Access to our Employee wellbeing platform including free health checks, exclusive discounts to major retail, restaurants, fitness centers and accommodation: apple, fitness first, hello fresh, google store, booking.com and much more!)Strong focus on Career Progression It is essential that you are highly professional with excellent written and verbal communication skills and a positive attitude.If you think you have what it takes to be a Securecorp employee, don't hesitate, apply now as these positions will fill fast!Securecorp Protective Services - Master License 3318865