Are you a Modern Workplace Engineer excited about implementing innovative solutions? We’re looking for a skilled engineer to lead our Microsoft Modern Workplace suite, covering both BAU operations and impactful cloud migration projects as we move from on-premises to cloud infrastructure. If you enjoy tackling technical challenges, collaborating with a dynamic team, and want your expertise to make a difference, this long-term contract could be perfect for you!
The Role
As a Modern Workplace Engineer, you'll be the expert for our modern workplace technology, enabling a secure and efficient digital environment. You’ll oversee Microsoft 365, Teams, SharePoint, Intune, and Autopilot, and play a crucial role in our cloud migration initiatives. In addition, you'll manage SCCM for on-prem systems, oversee server patching schedules, and support SOE and application packaging, helping to create a modern, adaptable workplace.
Key Responsibilities
* Microsoft 365 Management: Administer and maintain the Microsoft 365 tenant and associated services.
* Tier 3 Support: Offer Tier 3 support for issues related to modern workplace tools.
* Autopilot & Device Provisioning: Manage Microsoft Autopilot for streamlined device setup and management.
* Security Management: Oversee security using Microsoft Defender for Endpoint, data loss prevention, encryption, and identity management.
* Cloud & Hybrid Support: Lead cloud migration efforts and hybrid environment management, ensuring smooth transitions from on-premises systems.
* SCCM Administration: Handle SCCM management for on-premises systems, ensuring efficient server patching and application packaging.
* Active Directory & Group Policy: Configure and maintain Active Directory and Group Policy to support secure system operations.
* Digital Workplace Improvement: Partner with IT, business teams, and clients to drive ongoing digital workplace enhancements.
About You
* Extensive experience with Microsoft Intune, Autopilot, MECM, and other modern workplace tools.
* Strong knowledge of Active Directory and Entra ID.
* Proven experience with cloud migration projects and hybrid (on-prem to cloud) environments.
* Expertise in Microsoft 365, Windows 10/11, Enterprise Mobility + Security (EMS), and Teams.
* Strong problem-solving skills with a commitment to delivering quality solutions.
* Relevant Microsoft certifications like MD-102 and/or MS-102 are highly valued.
What to Expect
* Efficiently handle incidents, problems, and service requests.
* Provide clear updates and resolutions, prioritizing based on urgency.
* Design and deploy Microsoft Modern Workplace solutions, including Windows 10/11, Intune, and Autopilot.
* Ensure compliance with security standards and manage hardware lifecycle seamlessly.
* Support and train the Service Desk and Desktop Support teams.