Product Support Specialist
This role is part of the Parts & Services division of Epiroc, a leading productivity partner for the mining, infrastructure, and natural resources industries.
About the Business and Role:
We are seeking a professional individual to assist in customer project and reliability solutions for our hydraulic rock drill and related products.
Main Responsibilities:
* Operate and manage all on-site installations, commissioning, repair, maintenance, and test activities.
* Troubleshooting and issue resolution.
* Complete drill rig and lubrication audits and reports.
* Project execution and data recording.
* Provide detailed reports from site visits.
Key Requirements:
* The ability to be adaptable, work independently and within a team, show initiative and take on a variety of tasks.
* Be reliable, highly organized, have the ability to meet deadlines and perform under pressure.
* Experience with RDSA or OEM products will be highly regarded.
* A positive, friendly, and helpful attitude with a high customer focus.
* Underground mining industry knowledge, specifically with the processes associated with hydraulic rock drilling is desirable.
Please address how you meet the essential position requirements in your cover letter and send through with your resume via the designated link.