The Role
To provide leadership and direction to ensure delivery of industry best practice services.
The Park Manager is responsible for the management of day-to-day operations of the park
in accordance with the relevant documentation and for the maximum benefit of all
stakeholders including property owners, guests, staff, and the company.
Park Manager - Permanent Full Time - Level 5 Hospitality Industry (General) Award 2020
Annualised agreement with provision of a on-site residence 3 BR house full personal use
Baseline roster 7 days on 2 days off, Uniform and safety wear provided, laptop, mobile phone provision.
About You
An experienced individual or management team, who are highly customer focused,
commercially minded to drive business development and a creative flare for local marketing and community engagement. Equally passionate about tourism, environment and culture whilst delivering exceptional guest fi rst experiences.
You will be friendly, enthusiastic with a demonstrated ability to work effectively both
independently and lead a team. You are energetic with a hands-on approach, attention to
detail and guest first experience approach. You possess proven experience in a similar role
and available to work a flexible roster over a 7-10-day roster cycle including weekends,
evenings, and public holidays
Selection Criteria
1. Proven experience in a similar role
2. Familiarity with RMS 9+ computerised booking system and good computer skills
3. Well-developed communication, organisation, administration, and management skills
4. Demonstrated ability to interact with stakeholders in a professional manner
5. An energetic and enthusiastic, hands-on approach with outstanding customer service
6. Willingness to learn and apply our systems and processes
7. Availability to work across a 7-10-day roster including public holidays, weekends, early mornings, and evenings
Essential
8. Experience in a similar role
9. Holiday Park / Tourism experience
10. First Aid Level 2 and Current CPR
11. Current Australian Police Check (within 6 months)
12. Working with Children's Check or equivalent
13. Australian Driver's Licence
14. Legally entitled to work in Australia
15. Fully Vaccinated COVI D-19
Key Accountabilities
16. Being accountable for all business operation and guest experience
17. Be accountable for the financial outcomes of the business
18. Be hands-on and possess a positive can-do attitude
19. Ability to problem solve in a fast-paced environment
20. Lead and supervise teams
21. Achievement of agreed KPI's