Client Manager - PPE Manufacturing Specialist1 day ago Be among the first 25 applicantsDirect message the job poster from Intertek SAI GlobalAre you ready to be at the forefront of product certification and deliver unmatched client management services across the Safety Space with a specialist in PPE? SAI Global is seeking a dedicated Client Manager with expertise in product certification and auditing. This role offers an exciting opportunity to collaborate with industry leaders, ensure rigorous compliance, and drive technical excellence.Purpose of the Role:The Client Manager focuses on conducting external product certification and surveillance audits, providing top-tier client management, and maintaining technical oversight of assigned programs to meet accreditation and compliance requirements.Key Areas of Responsibility:Auditing Clients for CertificationCarry out in-depth audits for product certification.Conduct reviews of applications, quality plans, and technical schedules.Ensure testing aligns with regulatory requirements and oversee sample selection/test witnessing when necessary.Maintain rigorous auditing standards to meet accreditation requirements.Client Relationship ManagementDeliver efficient client management services tailored to customer and certification business needs.Ensure accurate and up-to-date client data within internal systems.Provide guidance on testing requirements, reporting processes, and product recalls.Technical ExpertiseSupport sales by delivering technical insights for quotes and proposals.Conduct peer reviews and assist in audit planning and reviews.Stay current on product standards, quality assurance, legislation, and certification methodologies.Evaluate products against legislative and standard requirements, and represent SAI Global in relevant forums.Primary expertise in PPE products (e.g., safety eyewear, respiratory and hearing protection).Advantageous expertise includes plastics manufacturing processes, regulatory compliance, and product testing/validation.Skills and QualificationsUniversity degree in Chemistry, Materials Science, Mechanical/Industrial Engineering, or a related field.Valid Lead Auditor certification in Quality Management Systems (training can be provided).Auditing experience within relevant industries (preferred but not mandatory).Proven expertise in technical reviews, compliance processes, and regulatory oversight.Excellent organizational and communication skills.A valid driver’s license and willingness to travel as needed.Time AllocationClient Management – Approx. 50%Auditing – Approx. 30%Technical Management – Approx. 15%Other Duties – Approx. 5%Benefits of Working With UsAt SAI Global, we’re committed to empowering professionals to thrive while contributing to industry standards and compliance frameworks. You'll work alongside a team of dedicated experts and develop your career through exposure to diverse industries and ongoing training.Apply TodayBecome a pivotal part of a globally recognized organization and make a lasting impact by ensuring the highest standards of product certification.Intertek is an Equal Opportunity employer and it is our Company’s policy to employ suitably qualified or experienced persons without discrimination against any employee or applicant for employment due to their ancestry, age, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or any other protected group status.We recognise and respect the value and contribution that individuals of different backgrounds, cultures, and perspectives bring to our organization and we are committed to providing a positive, safe, and inclusive work environment for everyone in our diverse and talented team.Intertek is also committed to ensuring our recruitment process is fair, equitable, and accessible for people from all backgrounds. Aboriginal and/or Torres Strait Islander peoples are strongly encouraged to apply for our vacancies. If you have any questions in relation to our recruitment process, please email us at Australasia.Careers@intertek.com.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionQuality Assurance, Project Management, and Product ManagementIndustriesBusiness Consulting and Services, Plastics Manufacturing, and Plastics and Rubber Product Manufacturing
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