Responsibilities:
* Conduct readiness assessments to determine the organization’s preparedness for change initiatives,
* Analyze findings and present results in a clear and understandable format,
* Support stakeholder engagement efforts, including delivering presentations and preparing documentation,
* Build and sustain strong relationships with key stakeholders to ensure alignment and support for change efforts,
* Create communication materials to promote change adoption and maintain consistent messaging across the organization,
* Collaborate with internal change advocates to drive Organizational Change Management (OCM) activities,
* Work closely with project teams to integrate change management tasks into project plans,
* Assist in performing impact assessments to identify risks and the potential effects of change initiatives,
* Develop mitigation strategies to address identified risks and ensure smooth change adoption,
* Schedule and coordinate employee training sessions to support change implementation,
* Provide guidance and assistance to users as they adjust to the changes,
* Maintain thorough documentation of all change management activities,
* Prepare regular status updates on progress and activities related to change management,
* Monitor post-implementation phases to ensure changes are sustained and intended benefits are achieved.
Skills:
* Bachelor’s degree in Business Administration, Organizational Development, Human Resources, or a related field,
* Strong knowledge of change management frameworks, philosophies, and processes,
* 5-7 years of experience in organizational change management, particularly in IT and Digital Transformation projects,
* Skilled in utilizing change management tools and methodologies, including Design Thinking and Human-Centered change approaches,
* Proven experience in conducting readiness assessments, engaging stakeholders, and creating communication materials for both internal and external audiences,
* Strong analytical abilities to interpret data and identify trends,
* Excellent communication and interpersonal skills,
* Capable of collaborating with internal and external stakeholders and building strong relationships,
* Experience in planning and coordinating training sessions,
* Strong organizational and documentation abilities,
* Able to prepare and deliver status reports and communications to audiences at various levels.