Job Opportunity
The Story
A leading healthcare provider in Australia seeks an IT Site Support Coordinator to join their Service Delivery Team.
This team fosters a culture of collaboration, positivity, and people-oriented achievement. They prioritize customer satisfaction and encourage innovation and continuous improvement.
The Role
No two days will be the same in this exciting role.
As an IT Site Support Coordinator, you will provide exceptional Level 2 support services across hospitals and administrative offices on the Gold Coast (also WA and NT, remotely). You will work closely with various stakeholders, including doctors, office staff, and tradespeople, and collaborate with teams such as Service Desk, Infrastructure, Network, and Application teams to deliver efficient support for MDM (iOS and Android), networks (WAN/LAN/Wireless), systems, hardware, and devices.
You will also contribute to project coordination efforts.
What You Bring To The Role
* Minimum 3 years experience in an IT support role providing Level 2 support.
* Experience supporting desktop and server operating systems, network environments, telephony systems, and cloud technologies.
* Proven experience supporting Windows 10 and Office 2016.
* Desirable: Experience with Office 365 and tools like WebEx, Zoom, Teams, and other collaboration/video conference technologies.
* Experience with Imaging and Client Management tools such as SCCM and IP Based PBX Systems.
* Knowledge of AD, including Security and Group Policy configuration.
* Previous experience in or knowledge of health systems and procedures is highly desirable.
What's In It For You
You will have the opportunity to work in an industry that makes a meaningful difference in patient care. This collaborative and supportive team prioritizes service excellence, teamwork, and integrity, offering on-the-job training and learning opportunities.
12-month fixed term contract with the possibility of extension, based in the sunny Gold Coast.
Next Steps
Don't miss out on this chance to make a difference. Apply online or get in touch with any enquiries.