Looking for a challenging, rewarding career and further develop your sales, management and leadership skills? It starts with YES We are a well established Optus Franchise business with retail stores on the NSW Central Coast and Newcastle. We are looking for 2 x Assistant Store Managers to join our teams in Newcastle (at Jesmond) and on the Central Coast (at Bateau Bay) to help us create lasting customer experiences. Your role is critical to the success of our stores and business. Together with the Store Manager and Area Manager, you'll will help to: • Lead, coach, mentor, develop & inspire your team • Support and drive our day-to-day operations, ensuring the store is always on point, welcoming and bursting with positive energy • Drive, encourage and support your team to achieve sales targets and other business KPI’s • Resolve customer enquiries with patience and have them leave with a lasting smile • Assist with onboarding new team members by providing them with all the tools & knowledge they need for success What makes you the right fit? • You are well versed in the retail environment, understanding and supporting the business needs and carry the best in innovative practices • You understand that customer service isn’t just a job; it’s an art form that you’ve mastered • You are a problem-solver with an ability to make thoughtful & well-informed decisions • You are a results-driven & charismatic individual who thrives in a collaborative environment by supporting their team What can we offer? • Competitive remuneration in addition to generous incentives and commission structure • Discounts on Optus products and services • Flexible working arrangements – talk to us about how this role can be flexible for you • Being part of a national retailer where you will learn best practice, procedures and work with the latest innovations and technologies • Full training and support will be provided Interested but not quite sure? That’s OK, we strongly encourage you to apply. If you would like any further information please reach out to Natasha on 0432 416 156 or email natashaopenalliance.com.au