APS4 Planner Location: Richmond Employment Type: FT hours|12 month assignment Salary: $43.82/hr super About the Role As an APS4 Planner, you will play a vital role in supporting participants by applying well-established policies, principles, and procedures to deliver high-quality planning and service outcomes. Working within a collaborative team, you will engage with internal and external stakeholders, providing advice and resolving enquiries to ensure participants receive the support they need. Key Responsibilities ✔️ Gather information from participants and planning partners to enable high-quality planning and evidence-based decision-making. ✔️ Assess and allocate funding based on policies, legislation, and best practice guidelines. ✔️ Work closely with participants to identify their current and future support needs, including informal, community, and mainstream options. ✔️ Liaise with key stakeholders, including Partners in the Community, to deliver participant services. ✔️ Resolve issues and complaints related to participant plans, ensuring positive outcomes. ✔️ Perform administrative and data entry tasks accurately and efficiently. ✔️ Contribute to key performance indicators, including planning targets. About You To excel in this role, you will have: Strong communication and interpersonal skills with the ability to engage with a diverse range of stakeholders. Experience in service delivery, planning, or case management within a government or community-focused environment. An understanding of the organisation and the ability to interpret policies and guidelines. Strong problem-solving and decision-making abilities. Attention to detail with excellent administrative and data entry skills. Important Note: The deadline for submitting your application is 10:00 PM on 27th March. Late submissions may not be considered for this role, but could be considered for future opportunities. Role Requirements: Australian Citizenship is required, as this is a federal government position. Cover Letter – Please highlight your key skills relevant to the role in your cover letter. Ensure you submit your application by the stated deadline. Apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.