JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this opportunity involves:This role delivers exceptional workplace experiences onsite with a banking client, serving as the primary point of contact for staff and visitors. You will oversee daily operations, ensure compliance with standards, and drive engagement initiatives. The position interfaces with various stakeholders, including service partners and occupants, to maintain consistent service delivery across the portfolio.This is a part-time Monday - Friday role, working the hours 8am - 2pm.Snapshot of the role:Deliver exceptional workplace experiencesServe as primary point of contact for staff and visitors, managing front-of-house operationsOversee day-to-day service delivery, ensuring compliance with standards and proceduresImplement and drive client engagement strategies and operational experience initiativesCoordinate and support events, activations, and site toursManage internal communications to enhance workplace culture and employee engagementInterface with various stakeholders, including service partners and occupants to ensure operational requirements are met, addressing concerns and maintaining health and safety standardsWhat we are looking for:Motivated self-starter with a strong customer service orientationProactive with keen attention to detail and ability to balance multiple prioritiesExcellent verbal and written communication skillsAdaptable in a fast-paced working environmentStrong organisational and administration skills1-2 years’ experience in hospitality, customer service, or related fieldWhat you can expect from us:You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number REQ419019Location:On-site – Docklands, VIC, Melbourne, VICIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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