Job Title: Application Support Analyst
We are driven by a single mission—to make the property industry faster, smarter, and more people-centric.
CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem.
Our talented team uses our network, scale, connectivity, and technology to drive the largest asset class in the world.
At CoreLogic, you can be yourself, lift people up, and make an impact.
Job Description:
We are looking for a Client Support Associate to join our UK team.
This role will provide 1st/2nd line operational support to the business's bespoke software, enabling system users to operate effectively and efficiently.
Duties and Responsibilities:
* Assist customers and Internal Teams with handling questions and issues related to software usage.
* Log and escalate issues to the development team in a timely manner, managing requestor expectations.
* Write user material and deliver end-user training.
Requirements:
* Experience in software support or technical/data analysis (preferable).
* Good understanding of basic IT principles and practices relevant to supporting users on software.
* Quick and active learner with strong Microsoft Office skills, especially Excel.
* Excellent attention to detail and communication skills.
* Ability to work under pressure and prioritize tasks effectively.
* Self-motivated, helpful, and a constant desire to improve.
Work Environment:
Office-based position with standard support desk hours between 8:00 am and 6:00 pm, Monday to Friday (excluding Bank Holidays).
Support cover will be required on a shift basis, working hours are 8 hours per day with a 30-minute lunch break.
Shifts will be notified in advance at the discretion of management and will change based on workload and covering leave.
Travel may be required to client premises on occasion for training purposes.
Benefits:
* Base salary.
* Full health, pension, life benefits, and access to enhancements.
* 25 days paid vacation + UK Bank Holidays.
* Wellbeing and Charity days.
* Wellbeing bonus through Forma.
* Recognition & Reward program.
Language: English
Location: Hampshire, ENG