DescriptionNow in our 24th year of business, we focus on protecting small to mid-sized businesses from cyber incidents. We're an award-winning company with a track record of delivering phenomenal customer success stories. We are seeking an enthusiastic and detail-oriented Administration Assistant to join our team. In this role, you will support the daily operations of our company, ensuring smooth execution of administrative tasks and contributing to our team's overall efficiency. You will play a key role in managing our front desk, supporting senior staff, and maintaining a welcoming and organized office environment. If you thrive in a fast-paced environment and enjoy keeping things running smoothly behind the scenes, we'd love to hear from you. About the roleFront Desk and Office Management: Greet and welcome guests, creating a positive first impression. Direct visitors and incoming calls to the appropriate person or department. Manage mail, deliveries, and maintain a tidy, organized reception area. Administrative Support: Handle filing, scanning, and data entry to keep records accurate and up-to-date. Coordinate appointments, meetings, and travel arrangements for senior staff. Prepare documents and presentations as needed. Manage office supplies, maintain inventory, and process orders. Assist with processing invoices, expenses, and financial administration. Communication and Client Interaction: Liaise with clients, vendors, and team members to ensure smooth operations. Provide excellent customer service, addressing client inquiries and concerns. Escalate complex issues to the Operations Manager when necessary. Event Planning and Special Projects: Support internal event planning and contribute to special projects. Assist with internal communications to enhance team collaboration. About youYou are organized, proactive, and have a can-do attitude. With strong attention to detail, you enjoy ensuring that daily operations run smoothly and are always ready to lend a helping hand where needed. You're great with people, whether welcoming guests or liaising with colleagues and clients. You're also comfortable handling various tasks from managing office supplies to assisting with invoices and events.Key Skills and Attributes: Strong communication skills, both verbal and written. Ability to multitask and prioritise effectively in a dynamic environment. Proficiency in Microsoft Office and basic financial software. Excellent organisational skills and attention to detail. A positive attitude and a willingness to take initiative. What we offer A free day of leave on your birthday Be part of a GLOBAL team (we have offices in the USA, UK and Australia) State of the art modern office Great team culture Fun social events Support and training to enhance skills Above award wages and bonus We also value experience and drive over traditional qualifications. We promote a healthy team dynamic through collaboration and are never too proud to ask each other for help. We love our workplace, and we think you will too.