What success looks like in this role:
Senior Asset Management Analyst operating within the ITIL and ServiceNow frameworks focuses on managing IT assets throughout their lifecycle, ensuring compliance, optimizing costs, and integrating asset management with broader IT service management processes. This role requires a deep understanding of ITIL principles, proficiency with ITSM/Inventory tools, and a strategic approach to managing IT assets effectively.
* IT Asset Lifecycle Management: Asset tracking, Inventory & Stock management & Service Catalog.
* Configuration Management: CMDB Management & Configuration Items (CIs): Define, record, and manage Configuration Items (CIs) and their attributes within the CMDB, ensuring that all relevant information is captured and maintained.
* Compliance and Governance: Regulatory Compliance, Audit and Reporting, Data Analysis.
* ITILV4 & CSA Certified
* Financial Management:
* Vendor and Contract Management: Vendor Relation, Contract Compliance.
* Incident, Problem & Change Management: Incident Resolution, Service Integration: Integrate asset management practices with other ITIL processes & Problem Management.
* Process Improvement: Implement ITIL best practices for asset management, continually seeking opportunities to improve processes and enhance efficiency.
* Continuous Improvement: Utilize feedback and performance data to drive continuous improvement in asset management processes and practices.
You will be successful in this role if you have:
* Must be a citizen of Australia.
* NV1 Clearance required for this role.
* 5+ years of progressive experience in the required field.
* Excellent written and verbal communication skills in English.
* Ability to work in a high-energy and high-intensity environment to meet and discuss topics with client stakeholders, supporting & delivering solutions across regions with minimal manager oversight.
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