City of Mount Gambier has an exciting opportunity for a motivated and driven individual to join the Visitor Servicing team. About The Position Casual hours Competitive remuneration The Visitor Service Officer is the face of visitor services in Mount Gambier, providing visitor information and other relevant services to the public and tourism industry with high standards of customer service. The role facilitates a positive visitor experience encouraging visitors to stay longer, spend more and become advocates for the Mount Gambier region.
Note: Outside of standard working hours and weekend work is a requirement of this position.
This position is classified at Level 2 (currently $38.23 per hour) of the City of Mount Gambier Administration Staff Agreement No.12 2022. About You Effective written and verbal communication skills. Proven ability to effectively manage time and workload. Relevant experience and/or extensive knowledge of the local tourism industry, tourism infrastructure, services and products. Excellent customer service skills. Sound knowledge of computer hardware and software applications relevant to the online and work environment. Ability to apply knowledge to contribute to in-house promotional publications, tourism digital sites and comprehensive media library. Cash handling experience and the ability to reconcile and account for monies received at the Centre. Ability to work independently or as part of a team with limited supervision. Pre-employment Requirements The position is subject to satisfactorily meeting the following employment requirements:
National Police Check Working with Children Check (WWCC) Pre-employment medical examination The City of Mount Gambier is an equal opportunity employer committed to continuous improvement as a culturally safe and supportive workplace. We strongly encourage members of our First Nations community to apply. For a Confidential Conversation Please Call: Amanda Stevens
Strategic Development & Visitor Economy Coordinator
08 8721 2536
Further information about the position, including the position description, which identifies key competencies and selection criteria, is available from City of Mount Gambier staff intranet.
How To Apply Applications must specifically address the key competencies and selection criteria and be submitted with a resume including contact details for at least three referees.
Applications close: Tuesday 08 April 2025 at 5:00pm. Applications Must Be Submitted Via Email To: Human Resources Team
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