Join a Leading Energy Industry Player as a Network Support Officer! About the Opportunity:Are you skilled in hardware and software applications, with a talent for troubleshooting and problem-solving?Our client, the world's largest publicly traded international oil and gas company, is looking for an experienced Network and Infrastructure Support Officer with knowledge and proven experience in Servers, Network support, and Motorola radio systems.As a leading company in energy and upstream petroleum, this presents a unique chance to bring your expertise to a dynamic team.The Position:This role calls for someone who has exceptional communication skills and has experience working in Information Technology with competency in hardware and networks.The position is Monday to Friday 8.00am to 5.00pm with some weekend work when required working on site in Longford, Victoria.Key responsibilities include:Assisting in the development of Business Solutions, covering infrastructure and end-user computing.Supporting users with equipment requirements.Providing feedback for continuous improvement of processes and procedures.Ensuring functionality of the server room.Troubleshooting hardware and software issues as part of the IT team.Supporting collaboration technologies like Skype and Zoom.Staying updated on new technologies and maintaining system protocols.About You:If you're an experienced IT guru with a passion for the industry and ensuring users have what they need for a smooth run, this role might be for you.We're looking for someone with:Experience with servers and monitoring and maintaining efficiency.Experience with handling tickets through Service Now (Highly desirable).Knowledge of Motorola radio (or similar) and can effectively troubleshoot.Advanced proficiency in Microsoft Excel.Demonstrated experience in IT-related positions.Excellent communication skills, both written and verbal.The ability to gather, evaluate, and process information effectively.Experience liaising with stakeholders and setting priorities independently.Ready to Dive into a World of IT Solutions?If you thrive on solving complex problems in the realm of information technology, don't miss out on this opportunity!Apply now or call Harley at DFP Recruitment on 03 8632 9900 to learn more.DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.#J-18808-Ljbffr