Job Description Join our Customer Projects and Service team as a Senior Service Engineer Previous experience in Industrial Automation and Telemetry is essential Hybrid role located at our Malaga WA office plus benefits About Us Schneider Electric is a global specialist in energy management and automation.
We are dedicated to supplying our customers with safe, reliable, and sustainable energy solutions.
We invent technologies that will transform the places where we live, work and play.
Our technologies ensure that Life Is On everywhere, for everyone at every moment.
Our Mission is to be the trusted partner in Sustainability and Efficiency.
The Opportunity Our Customer Projects and Services team are currently seeking Senior Services Engineer for a permanent position to be based in our Malaga WA office.
As a Senior Service Engineer in Industrial Automation, you will play a critical role in ensuring the seamless operation and optimization of our clients' automation systems.
Reporting to the National Services Manager, Industry, the Senior Services Manager's expertise will be essential in providing technical support, troubleshooting issues, and delivering innovative solutions that enhance operational efficiency in the Pacific region.
This exciting new career opportunity will see you providing: Technical Support: Offer expert guidance and support for automation systems, addressing customer inquiries and resolving technical challenges promptly System Troubleshooting: Diagnose and resolve issues related to control systems, PLCs, SCADA, MES, Software and other automation technologies Customer Engagement: Build strong relationships with clients, understanding their needs and ensuring their satisfaction with our services Project Implementation: Assist in the installation, commissioning, and maintenance of automation equipment and systems, ensuring compliance with industry standards Training and Mentorship: Provide training and support to junior engineers and clients, sharing your knowledge and experience to foster growth and development Customer-Centric Focus : A strong emphasis on understanding customer needs and expectations, taking accountability for service delivery performance and driving future demand Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team Our ideal candidate will possess: Tertiary qualification in Engineering, Computer Science or Engineering Technology Current (or eligible for) Membership of Engineers Australia in the grade of MIEAust TIEAust AIEAust Charted Engineering Certification 5+ years exp in the delivery of Industrial Automation, Telemetry, Information Management System projects and services Demonstrated leadership of small engineering teams in the successful delivery of projects and services Minimum of 800 hrs customer and site experience – e.g.
customer office, on-site or remote commissioning and support Hands on experience in large managed service agreements, site work, commissioning medium to large projects Advanced understanding of various Schneider platforms and a general understanding of the whole Industry product offer, or equivalent competitor products Experience working to Service Level Agreements and fulfilling service contract deliverables Advanced domain experience to competently interpret process descriptions and to develop technical DSS/FDS and system designs Competency with MS Office applications and relevant SE applications Detailed knowledge of theory relevant to position including process control, telemetry and communication, information systems Proven ability to collaborate with multiple stakeholder groups and strong commercial acumen A growth mindset through well-developed digital skills and a technical aptitude Well-developed interpersonal skills coupled with the ability to a customer centric approach All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for Interview.
Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method.
If any candidates are submitted in an unsolicited manner, we will consider this as a direct candidate application to Schneider Electric and no fee will be payable.
Benefits of Working for Schneider Electric The list is long but importantly we offer a competitive salary package, access to our employee share plan and salary continuance insurance.
Additionally, we offer all our employees a chance to build your career within our global organization.
With our game changing 'Open Talent Market' you have the opportunity to; work on global projects, explore future roles or establish a mentorship to grow your skills.
The opportunities are at your fingertips.
Flexibility at Work and Global Family Leave Option to participate in our Share Program, with discounts and company contribution for employees Potential opportunity to purchased further annual leave Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes Continuous training on Schneider products Exposure to a market leader in sustainability and automation Global support at your fingertips Working in a well-balanced team and inclusive environment We're a great place to work but we are continually striving to be the best place to work, join us and see how!
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters.
At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success.
We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play.
It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization.
We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric – apply today!
€36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World's most sustainable corporations You must submit an online application to be considered for any position with us.
This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.
We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values.
We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
This extends to our Candidates and is embedded in our Hiring Practices.
You can find out more about our commitment to Diversity, Equity and Inclusion here and our DEI Policy here At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value.
Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders.
You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer.
It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.